Privacy Policy
At Techy Tek, operated by Richard Tech LLC ("we," "our," "us"), your privacy is important to us. This Privacy Policy explains how we collect, use, store, and share information when you visit our website, engage with our Services, or interact with us in any way. By using our Services, you agree to the practices described in this policy. 


1. Information We Collect We collect both personal and non-personal information to deliver and improve our services. 
A. Personal Information
This may include: Name, business name, and contact details (email, phone, address)
Billing and payment information
Account credentials and login activity
Information you provide through service tickets or customer support
Device and network identifiers 


B. Non-Personal Information
We may collect:
Browser type and version
Pages visited and time spent
IP address and general location
Usage and analytics data through cookies and third-party tools 


 2. How We Use Your Information We use your information to:
Provide and maintain our services
Process payments and manage accounts
Respond to support requests and inquiries
Monitor and enhance system performance and security
Comply with legal and regulatory requirements
Communicate service-related updates or marketing (opt-out available) 


 3. Sharing Your Information We do not sell your personal information. We may share it in the following situations:
Vendors & Service Providers: Only as necessary to provide services (e.g., payment processors, remote monitoring tools)
Legal Requirements: If required by law, subpoena, or government request
Business Transfers: In case of a merger, acquisition, or asset sale, with notification where legally required
With Your Consent: When you explicitly authorize it 


4. Data Security We take technical, administrative, and physical steps to protect your data:
Encrypted data transfers and secure storage
Access controls and regular audits
 
Use of reputable third-party service providers with privacy safeguards Despite best efforts, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security. 


5. Cookies and Tracking Technologies We may use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and deliver targeted content. You can control cookie settings via your browser. Disabling cookies may impact functionality. 


6. Your Rights and Choices Depending on your location and applicable data protection laws (e.g., GDPR, CCPA), you may have the right to:
Access or correct personal information
Request deletion of your data
Object to certain processing activities
Opt out of marketing communications To make a request, please email us at privacy@techytek.com


 7. Data Retention We retain data only for as long as necessary to fulfill our service obligations and comply with legal, accounting, or regulatory requirements. 


 8. Third-Party Links Our website or communications may contain links to third-party sites or tools. We are not responsible for their privacy practices. Please review their privacy policies independently. 


 9. Children’s Privacy Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have inadvertently done so, we will delete the information. 


 10. International Users If you access our Services from outside the United States, you consent to having your data transferred to and processed in the U.S., where data protection laws may differ. 


 11. Policy Updates We may revise this Privacy Policy from time to time. When we do, we will update the "Effective Date" above. Material changes will be communicated where required by law. 


 12. Contact Us For any privacy-related questions or concerns, please contact us at: 


Richard Tech LLC dba Techy Tek
197 Bradley Ave
Bergenfield, NJ 07621
privacy@techytek.com